> For the complete documentation index, see [llms.txt](https://sixbot.gitbook.io/sixbot-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://sixbot.gitbook.io/sixbot-help-center/tutorial/enterprise.setting/inbox.md).

# Inbox

## Customer Service Management​

Administrators can centrally manage customer service operations across multiple communication channels from a unified interface

<figure><img src="https://content.gitbook.com/content/AWW4pI0mYFdjRWTLLpNR/blobs/Wu6oQE1PoMkYgrLfQdVN/image.png" alt=""><figcaption></figcaption></figure>