> For the complete documentation index, see [llms.txt](https://sixbot.gitbook.io/sixbot-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://sixbot.gitbook.io/sixbot-help-center/frequently-asked-questions/send.whatsapp.message/broadcast.message.md).

# ​​How to Send Broadcast Messages via WhatsApp Business API​?

## Step1: **Set Template**

Users can manage the message templates under the channel (create, edit, delete, preview)

<figure><img src="https://content.gitbook.com/content/AWW4pI0mYFdjRWTLLpNR/blobs/IAaFOE1P5qYgfBCo7SMn/image.png" alt=""><figcaption></figcaption></figure>

When creating a template, users need to first select the template type, fill in the template name, and choose the template language

<figure><img src="https://content.gitbook.com/content/AWW4pI0mYFdjRWTLLpNR/blobs/wTlZiz6hAwq57qzwSh8I/image.png" alt=""><figcaption></figcaption></figure>

Then, users can set the template content (selecting titles, bodies, footers, and buttons)

<figure><img src="https://content.gitbook.com/content/AWW4pI0mYFdjRWTLLpNR/blobs/bOIdktnJqXuOUywAYovC/image.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/AWW4pI0mYFdjRWTLLpNR/blobs/ee3XlFQN9YFaZ1rUDYle/image.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/AWW4pI0mYFdjRWTLLpNR/blobs/Dt8dQM6sYUdtFsocQP2x/image.png" alt=""><figcaption></figcaption></figure>

In addition, users can set templates in multiple languages, edit template names, switch template types, and preview templates.&#x20;

Once users finish editing their message template, they should click the submit button to initiate WhatsApp's official template review and approval process.

<figure><img src="https://content.gitbook.com/content/AWW4pI0mYFdjRWTLLpNR/blobs/k7TssvBj4WU2F0Ho1AOA/image.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/AWW4pI0mYFdjRWTLLpNR/blobs/2lpJdTX1P3GprbxK4Ddw/image.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/AWW4pI0mYFdjRWTLLpNR/blobs/krYdFTaLyeYs0qvolDfE/image.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/AWW4pI0mYFdjRWTLLpNR/blobs/3ReL49zqnhk1UXwjTRD4/image.png" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Submitted templates become available only after passing WhatsApp's review process
{% endhint %}

## Step 2: Create a Broadcast Task

When creating a broadcast task, users must first select the distribution channel for their message

<figure><img src="https://content.gitbook.com/content/AWW4pI0mYFdjRWTLLpNR/blobs/l5HkxzZmABqQGKgZtDon/image.png" alt=""><figcaption></figcaption></figure>

After initiating a broadcast, users need to configure the message by the following setting:

* Selecting the distribution channel
* Entering a task name
* Choosing the message type
* Selecting a message template
* Uploading recipient lists
* Downloading the recipient Excel template
* Selecting the delivery method (immediate/scheduled)

<figure><img src="https://content.gitbook.com/content/AWW4pI0mYFdjRWTLLpNR/blobs/XDu8pjxlOw1YUbQbcDKm/image.png" alt=""><figcaption></figcaption></figure>

After completing the setup, users can preview the message rendering and either:

* Submit the broadcast task for immediate processing, or
* Save as draft for future editing

<figure><img src="https://content.gitbook.com/content/AWW4pI0mYFdjRWTLLpNR/blobs/2Ft2DyeaNVFcuKBUyVOO/image.png" alt=""><figcaption></figcaption></figure>
