# Is there any potential for account bans when using your WhatsApp integration?

Our platform strictly comply with Meta's official policies and restrictions to ensure security and compliance. However, if your activities violate WhatsApp's terms of service (such as sending restricted content or receiving user complaints), your number may be suspended. For full details, please review Meta's Commerce Policies: 

<https://www.facebook.com/policies_center/commerce>

{% hint style="info" %}
We strongly recommend implementing these best practices for new WhatsApp API numbers:

* Begin with 3-5 days of passive messaging (only responding to visitor-initiated chats)
* Gradually increase outbound messaging volume
* Maintain natural conversation patterns
  {% endhint %}

{% embed url="<https://www.facebook.com/policies_center/commerce>" %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://sixbot.gitbook.io/sixbot-help-center/frequently-asked-questions/how.to.connect.whatsapp.api/block.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.