> For the complete documentation index, see [llms.txt](https://sixbot.gitbook.io/sixbot-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://sixbot.gitbook.io/sixbot-help-center/frequently-asked-questions/how.to.connect.whatsapp.api/block.md).

# Is there any potential for account bans when using your WhatsApp integration?

Our platform strictly comply with Meta's official policies and restrictions to ensure security and compliance. However, if your activities violate WhatsApp's terms of service (such as sending restricted content or receiving user complaints), your number may be suspended. For full details, please review Meta's Commerce Policies: 

<https://www.facebook.com/policies_center/commerce>

{% hint style="info" %}
We strongly recommend implementing these best practices for new WhatsApp API numbers:

* Begin with 3-5 days of passive messaging (only responding to visitor-initiated chats)
* Gradually increase outbound messaging volume
* Maintain natural conversation patterns
  {% endhint %}

{% embed url="<https://www.facebook.com/policies_center/commerce>" %}